Designing the Customer-Centric Organization
Designing the Customer-Centric Organization offers today’s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer.
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"Many companies today are facing demands from customers to offer more than just a stand-alone product. Customers want bundles of products, often with a software component, that pro..."
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More Books by Jay R. Galbraith:
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